Privacy Policy for Rene Air Duct Cleaning
_Last updated: 2026-05-02_
Welcome to the Privacy Policy of Rene Air Duct Cleaning, a trusted provider of air duct and HVAC cleaning services operating in Raytown, MO, and surrounding areas including Unity Village, Independence, Lee's Summit, and Sugar Creek. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, email address, phone number, and postal address.
- Service-Related Information: Details about the services you request, such as property type and specific cleaning needs.
- Payment Information: Credit card details and billing address for processing payments.
- Technical Information: IP address, browser type, operating system, and referral URLs.
- Usage Information: Pages visited, time spent on pages, and interaction data.
How We Use It
Rene Air Duct Cleaning uses the collected information for the following purposes:
- Providing Services: To schedule, confirm, and provide our cleaning services.
- Payment Processing: Facilitating transactions and sending related information.
- Communication: Responding to inquiries, providing customer support, and sending service-related emails.
- Improvement: Enhancing our website and services through analysis of usage trends and feedback.
- Compliance: Meeting legal obligations and enforcing our terms and conditions.
Sharing with Third Parties
We only share your information with third parties under the following circumstances:
- Service Providers: Engaging third-party companies to perform services on our behalf, such as payment processing and IT support.
- Legal Obligations: Disclosing information in response to legal processes or to protect rights and safety.
- Business Transfers: Sharing information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights (GDPR/CCPA)
Residents of the European Economic Area (EEA) and California have specific rights regarding their personal information:
GDPR Rights
- Access: Request access to your data and receive a copy.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request restriction on processing your data.
- Data Portability: Request transfer of your data to another organization.
- Objection: Object to processing based on legitimate interests or direct marketing.
CCPA Rights
- Access: Request details about categories and specific pieces of personal information collected.
- Deletion: Request deletion of personal information we have collected.
- Non-Discrimination: Receive equal service and pricing, even if exercising privacy rights.
To exercise your rights, please contact us at [email protected].
Cookies
Our website uses cookies to enhance user experience and analyze site usage:
- Essential Cookies: Necessary for website function.
- Performance Cookies: Collect information about how visitors use our website.
- Functionality Cookies: Remember your preferences and settings.
You can manage your cookie preferences through your browser settings.
Children's Privacy
Rene Air Duct Cleaning does not knowingly collect personal information from children under 16. If you believe we have personal information about a child, please contact us to have the data removed.
International Transfers
Your personal information may be transferred to and processed in countries outside the EEA. We implement appropriate safeguards to protect your data in accordance with GDPR.
Security
We use technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
Changes
We may update this Privacy Policy to reflect changes in our practices. We will notify you about significant changes by posting the new policy on our website and updating the effective date.
Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rene Air Duct Cleaning
Raytown, MO
Email: [email protected]